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zash13x's avatar
zash13x
New member | Level 2
1 year ago

I can't share any files due to a violation of the Terms of Service

Hi! I am encountering this error and can't find any articles on how to solve it.     I'm thinking of subscribing to a plan, but with this issue, it's just impossible to continue using...
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zash13x's avatar
zash13x
New member | Level 2
1 year ago

Hi @Nancy,

 

Yes, please feel free to contact me at the email address showing here.

 

Just to provide some context, Iā€™ve been using my Dropbox account since the early days, back in late 2008 during my university/college years, so itā€™s been around 15 years now. Iā€™m not aware of why the sharing activity has been banned on my account, and I canā€™t recall receiving any email notifications about it.

 

Iā€™d really appreciate your help with this issue as Iā€™m considering subscribing to Dropbox for my needs.

 

Thank you!

Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
1 year ago

No worries, zash13x. Iā€™ve logged a ticket for you in our system. 

 

When youā€™ve seen it, reply back to me and weā€™ll go from there.

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