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Forum Discussion
pc13
23 days agoExplorer | Level 4
I can't share files with non-members; they're being asked to sign up to Dropbox.
I need to share various files (spreadsheets) with non-members. It is just one file per customer and I only have 30 or so customers. I have tried using both the "share" option and the "copy Dropbox li...
ma2021
23 days agoHelpful | Level 5
Hey pc13! We usually have to warn our users of the following when they want to share externally with someone who doesn't have a Dropbox account:
"If you intend to share a file/folder with someone who does not have a Dropbox account, we recommend selecting Anyone with link or People with password beside Who has access in the shared link settings.
If the user you want to invite does not have a Dropbox account, do not enter the user's email address in the "Email, name, or group" field and click Share. This will require the invited user to sign in to a Dropbox account whenever they visit the shared link, which is not what you intended."
If you have the file shared with their email address, remove the share and just copy and send the link via a direct email or message. It's the only way we've found to avoid having the user create a Dropbox account to view the content. Hope this helps!
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