Take Your Search Game to the Next Level with Dropbox Dash  🚀✨ Curious how it works? Ask us here! 

Forum Discussion

SLamon's avatar
SLamon
Explorer | Level 3
10 months ago

I can't share some files with other users, why?

Certain files cannot be shared. When I am trying to select a file, it is not highlighted. Below the file it states “only me”. So I’m thinking that is the issue and I cannot figure out how to change it. Can anyone offer tips?

3 Replies

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff

    Hi SLamon, thanks for messaging the Community.

     

    Are you trying to share a link to one of the files, or share a file directly to their Dropbox account?

     

    This will help me to assist further!

      • Jay's avatar
        Jay
        Icon for Dropbox Staff rankDropbox Staff

        Do you mean you want to send a file to their email, or something else?

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!