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tom mulvanny
2 years agoExplorer | Level 3
I can't upload files or folders when using Safari 13.1.2.
Safari 13.1.2 cant upload files or folders
16 Replies
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- Megan2 years ago
Dropbox Community Moderator
Hi there, tom mulvanny, wishing you a great month ahead!
Would you be able to share some additional info with me here?
Do you get any specific errors when trying to upload your content to Dropbox, when using Safari? Do you get the same results when trying a different browser too?
Let me know!
- tom mulvanny2 years agoExplorer | Level 3
i will try a different browser and let you know , no issues uploaing to dropbox on my android phone
- tom mulvanny2 years agoExplorer | Level 3
uploading OK on Firefox browser
- Hannah2 years ago
Dropbox Community Moderator
- tom mulvanny2 years agoExplorer | Level 3Cleared cache earlier today
- Nancy2 years ago
Dropbox Community Moderator
tom mulvanny, did you also check Safari for any pending updates that need to be installed?
Other than that, I’d suggest that you restore your browser to its default settings and disable any browser plugins. The issue you're experiencing may be the result of a security setting or a plugin that you have installed on your browser.
- tom mulvanny2 years agoExplorer | Level 3updates ok, will check your other suggestions,
Thanks - tom mulvanny2 years agoExplorer | Level 3
- tom mulvanny2 years agoExplorer | Level 3
above is screenshot of occasional msg
- Nancy2 years ago
Dropbox Community Moderator
Thanks for the screenshot, Tom! Did you also get the chance to disable all plugins and there was no difference?
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