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AdyShearer's avatar
AdyShearer
Explorer | Level 3
2 years ago

I can't upload files to Gmail anymore via the mobile app

Hey, So this happened a while back, and I did find another topic, but I never saw a solution. Basically, I can't upload anything through my phone from Dropbox to gmail.  Other stuff saved on m...
emails
Mobile
sync
upload
AdyShearer's avatar
AdyShearer
Explorer | Level 3
2 years ago

Hey, sorry, I got distracted and didn't have time. 

I deleted it from my phone and reinstalled. It even needed a new device when I synced, despite having the same name. 
But anyway, it still doesn't work, for some reason. 

As for your question, I only noticed sometime in the summer, but don't remember about updates as they generally occur. 

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey AdyShearer - sorry to jump in here, but could you walk us through the exact steps you take to do this and send us a screenshot of the last page/screen you can get to? 

 

Any additional information is more than welcome! 

  • AdyShearer's avatar
    AdyShearer
    Explorer | Level 3
    2 years ago
    Hey,

    So, i went on it again today.
    I have many emails, and my Dropbox is linked with one i don't use much.
    Basically, when i want to attach an item on my other emails, it doesn't work. But for some reason, when i attach it to the one i have an account with, it works.

    Again, this wasn't the case before, i think, last summer.

    I took some screenshots, but i don't see where i can upload them.
    • Jay's avatar
      Jay
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      2 years ago

      Hi AdyShearer, are you following these steps to attach files in the Gmail app?

       

      Regarding your screenshots, the camera icon allows you to attach images, or you can copy and paste them into your next reply.

      • AdyShearer's avatar
        AdyShearer
        Explorer | Level 3
        2 years ago

        Which steps? 

        It's the same thing. 

        I didn't have the camera option on my normal phone mode. I had to put it in desktop mode. 

         

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