Forum Discussion

chuchinh's avatar
chuchinh
Explorer | Level 4
6 years ago

I don't see the "Manage backup" option to disable the computer backup, what can I do?

I cannot turn off desktop sync. I have read your instructions: To turn off computer backup: Click the Dropbox icon in your system tray (Windows) or menu bar (Mac).  Click your profile pict...
Computer Backup
desktop
sync
Ajwa1's avatar
Ajwa1
Explorer | Level 3
6 years ago

Hello, Thank you for your reply. 

 

It took some time but I managed to move the unneeded files out of my dropbox folder. I'm not entirely sure what I did exactly, as I did a lot of moving around and undoing, but eventually got it to work. It looks like Dropbox no longer syncs new files, and even the green syncing symbol went away. Also, I checked on the dropbox website, the desktop app, and my phone, and it looks like storage has been cleared up. Thank you for your help. 

Lusil's avatar
Lusil
Icon for Dropbox Staff rankDropbox Staff
6 years ago

Hey mattjhar, thanks for nudging us on this thread. 

 

You're right, computer backup is currently available to Basic, Plus, Family, and Professional plans.

 

Thank you for showing your interest though, and for taking the time to share your feedback with us. 

 

If you have any other questions for us, don't hesitate to get back to us. Cheers!

  • mattjhar's avatar
    mattjhar
    Explorer | Level 3
    6 years ago

    Well that seems silly that it isn't available for business subscribers. Is there a specific reason behind that? 

    In the admin console, it looks like there use to be a setting to allow users to create computer back ups that isn't there anymore. The camera roll setting is still there though.

     

    Is that something that might change in the future?

  • Lusil's avatar
    Lusil
    Icon for Dropbox Staff rankDropbox Staff
    6 years ago

    Thanks for showing your interest, we'll make sure to let you know as soon as there's any updates on computer backup being available for Business teams.

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