Forum Discussion

luispedroferreira's avatar
luispedroferreira
Explorer | Level 4
2 years ago

I don't see the option to unshare a folder, even though I'm the owner

I'm facing some problems when trying to stop sharing several folders I'm the owner. The share icon is present, but I am the only member of this folder. I understand that until I remove myself f...
Share
Shared Folders
mhisle's avatar
mhisle
New member | Level 1
11 months ago

I am having the same issue. The option to Unshare the Folder is not shown. I have verified that none of the sub-folders are separately Shared.

ilanalter's avatar
ilanalter
Helpful | Level 6
11 months ago

Dropbox knows that they have a bug, but they are not willing to admit.

If you want to go over the problem, do the following steps:

copy all the file from the damaged directory to an external drive (outside Dropbox)

open a new folder in Dropbox

copy all the files from the external drive to the new folder in Dropbox

delete the problematic folder

 

 

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!