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Shmaltrino's avatar
Shmaltrino
New member | Level 2
6 months ago

I enabled computer backup on my new Win11 device, but Dropbox is stuck indexing.

I am having trouble with Dropbox on a new Windows 11 PC. It is a bit confusing so bare with me... I used a program called "PC Mover" by Laplink to do transfer my old Win10 PC to a new Win11 PC - it...
desktop
Dropbox Backup
sync
Shmaltrino's avatar
Shmaltrino
New member | Level 2
6 months ago

Update... I think dropbox is now in sync. Maybe it just needed a few restarts, or enough time to finish indexing the new PC. I think it is good for now, but in the future I will probably want to turn OFF the backup feature, and instead move the user folders into the root level of dropbox. Is there a problem with doing that (using the "location" tab in folder properties to relocate user folders to dropbox)? This would make it easier to find these folders on an iPhone & iPad.

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
6 months ago

Personally, we wouldn't recommend moving the system folders that way, as it could lead to unexpected events such as permission issues, corruption or data deletion.

If you were to move the folders that way, it would be at your own risk since this isn't officially supported by Dropbox.

  • Shmaltrino's avatar
    Shmaltrino
    New member | Level 2
    6 months ago

    OK, I understand. Thank you, Jay.

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