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Dagmar3's avatar
Dagmar3
Helpful | Level 5
4 years ago

I have problems with the quality of scanned documents

Hello, I have problems with the quality of scanned documents. How to set the resolution when scanning? The size of the saved scans is only 100kB, it is not visible
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Dagmar3's avatar
Dagmar3
Helpful | Level 5
4 years ago

I use Android, usually scan on WIFI or data. Tried switching, doesn't help.

Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

Hi everyone, thank you all for reporting this.

 

We’re aware of this behavior, and we’ve passed your comments to our engineers, in order for them to look closely into this. We're working on resolving the issue as soon as possible. 

 

Once we have any updates, we'll let you know!

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