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shelley241's avatar
shelley241
Helpful | Level 6
6 months ago
Solved

I organized a massive amount of files on the desktop app, but sync seems to have stopped.

Yikes! Everything had been going well.  Uploads to Dropbox from my main external HDs seemed fine. The DropBox online and my iMac were synced.   THEN, I continued sorting, reorganizing, renami...
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  • Jay's avatar
    Jay
    6 months ago

    HI shelley241, as your queries might be account or device-specific, I'd recommend contacting the support team directly for them to assist in further detail.

shelley241's avatar
shelley241
Helpful | Level 6
6 months ago

thank you for your quick reply – I will try this when back at my iMac later today.
meanwhile, I will take note of pausing/closing if I do more of this activity.
in fact, I've temporarily quit DropBox on my MacBook Air until my iMac gets to sync – don't want to create more challenges in this sync. :-)

Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
6 months ago

Hey shelley241! Did you end up working on your iMac again? If yes, did your updates sync to the Dropbox website, or are you still having an issue?

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