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Forum Discussion
shelley241
6 months agoHelpful | Level 6
I organized a massive amount of files on the desktop app, but sync seems to have stopped.
Yikes! Everything had been going well.
Uploads to Dropbox from my main external HDs seemed fine. The DropBox online and my iMac were synced.
THEN, I continued sorting, reorganizing, renami...
- 6 months ago
HI shelley241, as your queries might be account or device-specific, I'd recommend contacting the support team directly for them to assist in further detail.
shelley241
6 months agoHelpful | Level 6
Hi Nancy. Thank you for jumping in. I have held off taking action today and did a bit more research.
1) it seems a "Advanced Reinstall" is in order from a url I read on the DropBox Community or how too. that also alerted that there may be conflicts to resolve.
2) if there are conflicts or if something goes wrong, i want to make a file directory with all the folders and subfolders expanded of my DropBox as it sits now in my Library/CloudStorage. the best way is to use Terminal on the Mac and I'm learning the correct script to do so.
Any of your thoughts and/or direction with specifics would be most appreciated. (As mentioned his is a massive amount of info, approximately 9GB. Although the folders moved around and renamed are only a portion of that, maybe half or more, they are the more critically important data that I use daily and need for a reliable archive.)
Thanks in advance. Shelley
Jay
Dropbox Community Moderator
6 months agoHI shelley241, as your queries might be account or device-specific, I'd recommend contacting the support team directly for them to assist in further detail.
- shelley2416 months agoHelpful | Level 6
Thanks. Will do.
I am noticing that online the folder directory is matching my Desktops. It may be that this is taking an incredibly longer time than I thought.
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