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spaul's avatar
spaul
Explorer | Level 4
8 years ago
Solved

I removed members but folder is still shown as shared. Why?

I have removed all the members from a folder which was shared before. Even after removing all the members the folder still is treated as a shared folder. The share folder icon is still there. If I wa...
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  • Walter's avatar
    Walter
    8 years ago

    Hey there spaul - sorry to hear about this.

     

    Can you tell me the exact steps you take to do this as I am not able to reproduce this on my end? Once I unshared the folder it became a normal folder immediately (without the 2 little people icon on it). 

     

    Moreover, currently, there's no way to share a folder that already contains a shared folder.

     

    One workaround is to share a link to the parent folder of the shared subfolder. While this would give recipients of the link access to all folders in that path, any changes they make to files in that folder won't sync with your Dropbox. If you'd like to give them read-write access to the parent folder instead, you can unshare the subfolder, share the parent folder, and then share a link to the subfolder.

     

    Let me know what you find and we'll take it from there. Thank you. 

  • Kzoppo's avatar
    Kzoppo
    7 years ago

    Just after I posted this I found the solution so Dropbox won't see the folder as shared anymore.

    1. Click on the Share button for the folder
    2. Go to the settings icon
    3. Bottom left, you have the option to unshare folder
TB00's avatar
TB00
Explorer | Level 3
5 years ago

P.S. I assumed it was a Shared folder because I used the "Share Folder" action to share it.

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
5 years ago
Hi TB00, was this folder originally a team folder, or a private folder on your account?
  • TB00's avatar
    TB00
    Explorer | Level 3
    5 years ago

    Hi Jay - a Team folder, I guess (ie it's not in my personal box). Once I share a folder with associate contractors (who are not Team members) then the building icon appears. Once I remove those members (which I now consider 'unshared') , the building icon is still present and can't be removed. Therefore I can't easily tell which folders need to be 'unshared'. Thanks 

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    5 years ago
    Hey TB00; sorry to jump in here, but can you send us a screenshot of how this looks like on your end so that we can have a visual too?
  • TB00's avatar
    TB00
    Explorer | Level 3
    5 years ago

    Hi Walter - attached is a screen grab sample from my finder. Folders with the icon on are ones that I have shared with associates (which is when the icon appears) and the ones without are folders that I haven't shared with anyone outside of my Team. Thanks

     

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