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spaul's avatar
spaul
Explorer | Level 4
8 years ago
Solved

I removed members but folder is still shown as shared. Why?

I have removed all the members from a folder which was shared before. Even after removing all the members the folder still is treated as a shared folder. The share folder icon is still there. If I want to share a parent it gives an error message : This folder can only be shared as a link because it contains a shared folder. I think this issue need to be fixed. 

  • Hey there spaul - sorry to hear about this.

     

    Can you tell me the exact steps you take to do this as I am not able to reproduce this on my end? Once I unshared the folder it became a normal folder immediately (without the 2 little people icon on it). 

     

    Moreover, currently, there's no way to share a folder that already contains a shared folder.

     

    One workaround is to share a link to the parent folder of the shared subfolder. While this would give recipients of the link access to all folders in that path, any changes they make to files in that folder won't sync with your Dropbox. If you'd like to give them read-write access to the parent folder instead, you can unshare the subfolder, share the parent folder, and then share a link to the subfolder.

     

    Let me know what you find and we'll take it from there. Thank you. 

  • Just after I posted this I found the solution so Dropbox won't see the folder as shared anymore.

    1. Click on the Share button for the folder
    2. Go to the settings icon
    3. Bottom left, you have the option to unshare folder

34 Replies

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  • wn_024's avatar
    wn_024
    New member | Level 2
    4 years ago

    it only shows share it as a link

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    4 years ago

    Hey wn_024, sorry to jump in here! 

     

    Would you be able to follow the aforementioned steps, and send me a screenshot of what you see on your end? 

  • dfscott12's avatar
    dfscott12
    Explorer | Level 3
    4 years ago

    I cannot remove myself from the folder, when I open the tab to show "who can access", it says owner next to my name and will not let me change it. 

     

    The unshare option is still not showing up as an options.

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    4 years ago

    Hey dfscott12, how are you today?

     

    If you're the owner of the folder, you won't be able to remove your own access.

     

    If you want, you can make someone else the owner, by clicking on the dropdown next to their name and choosing 'make owner'.

     

    Once they're the owner, they will be able to remove your access.

     

    Otherwise, if you want everyone to lose access to the shared folder, you can just unshare it.

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