We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
Alamanda
10 months agoNew member | Level 2
I uploaded a file via the desktop app on my new Mac and it's not syncing to other devices.
I have recently purchased a new mac and added my shared dropbox folder to it. I've added a file yesterday that is not showing up on my other devices.
1 Reply
- Nancy10 months ago
Dropbox Community Moderator
Hey Alamanda! Thanks for posting here.
Just to clarify, you can’t see this file if you go to www.dropbox.com, right?
What’s the size of the file in question and what’s the current syncing status and app version of the Dropbox app on your new device?
Let me know.
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!