I'd like to send a link to share a file with a customer without requiring them to login to Dropbox.

Hi Hannah,

thank you for your reaction. I had used a "can view" link. To be sure I tried it again. The effect for the recipient remains the same. He has to make a choice instead of viewing the photo overview immediately. Do you have any other option?

Kind regards, John

Could you attach a screenshot, while hiding any names or emails, showing that they're seeing on their end when they open the shared link?

Hi Jay,

Below you will find the screenshot. This friend has an active Dropbox on his phone. I hope it helps, because it is in Dutch.

Thank you in advance for your support.

Kind regards, John

Hey JohnDeLange - sorry to jump in, but could you clarify how exactly are they accessing your shared link?

Do they get the same prompt on other devices or if they copy and paste the link into a web browser?

Hi Walter,

Great that you join. I have sent the link via the mail. They just click on the link and go to a browser.

The screenshot is on a smartphone, there we have the "problem".

I have tried the same action on a laptop. There we don't have this effect and go immediately to the overview of photos within Dropbox.

Kind regards, John

Hi from me as well, John! 

Just to make sure I’ve got this right, you’d like for the “Join folder” option to not show when your friends open the shared link, correct?

From what I can see on your screenshot, the folder in question seems to be a shared one (not a personal one). 

Can you please create a view-only link for a personal folder instead, open an incognito window on your computer's web browser, and test it from there? Does the option still appear?

Hi Nancy,

Great that you also want to help me. Your conclusion is right. They should view the photos immediately.
I have tried a personal folder. At least I hope that the folder is personal. How can I be sure?

However, my friend gets the same screen.

Kind regards, John

What happens if they click the lower option, beneath the button? Are they able to open the folder in the browser?

 Hi Jay, than they can view my folder. However I want to skip this choice. It is not a big problem, but confusing for the viewers.