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Sambowtell's avatar
Sambowtell
New member | Level 2
2 years ago

I'm getting an error when sharing a link, why?

Trying to share this link but the error comes up - the files are all there??? Suggestions?   Error (400) Something went wrong. Don't worry, your files are still safe and the Dropbox team has be...
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Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hi Sambowtell, thanks for bringing this to our attention.

 

Is this error only occurring with this shared link, or do other shared links on your account get the same error?

 

This will help me to assist further!

  • Sambowtell's avatar
    Sambowtell
    New member | Level 2
    2 years ago

    its happening with a few links but not all weirdly. Also I run training so I send out pre-work for people and they access the link rather than me adding their emails

    • Jay's avatar
      Jay
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      2 years ago

      Are you certain that you copied the full shared link correctly?

       

      Could you create a test file with a new shared link to see if that works?

       

      • Sambowtell's avatar
        Sambowtell
        New member | Level 2
        2 years ago

        [Removed as per Community Guidelines]

        I think this one works. Not sure what keeps happening, if you can access this let me know!

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