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Fastlane67's avatar
Fastlane67
Explorer | Level 3
2 years ago

iOS mobile app crashes when scanning a file with more than 10 pages

Hello. When I am scanning a document with more than 10 pages the App closes on my iPhone without saving. One or two pages work fine. Does anyone have the same problem. Is it a bug?
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Fastlane67's avatar
Fastlane67
Explorer | Level 3
2 years ago

Hello. Yes I have tried that. No success. I have tried scanning 10 pages with an IPHONE which hasn't updated the new IOS but has the latest Dropbox App version. With that Iphone there are no problems. So the reason for this mess is again the IOS version:-((

I just cleared the cache again... Somehow now it works now.... Thanks

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Glad to hear that, Fastlane67.

 

Try the same, if you do come across this issue again, but let us know if it doesn't go away.

 

Have a great week ahead!

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