Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

Jeff267's avatar
Jeff267
Explorer | Level 3
2 years ago

Iphone doesn't sync with computer

I use the free DropBox version to track hobby purchases.  I update an Excel file on my PC to indicate the items I have purchased and have DropBox installed on my iPhone and my iPad.  I seem to have a...
desktop
Mobile
sync
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Is your phone connected to a stable WiFi network? Are you using cellular data at all?

 

Have you tried completely rebooting the device?

Jeff267's avatar
Jeff267
Explorer | Level 3
2 years ago

Yesterday, the file on my phone was accessed through a cellular connection and today through my wifi connection.  In both cases I was accessing an older version of the file.

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!