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jebauder's avatar
jebauder
New member | Level 2
3 years ago

iPhone photo uploads are corrupted

iPhone X, iOS 16.1   Manual upload of photos and videos with .jpg / .mov conversion enabled in Dropbox. Of 2,700 photos & videos uploaded, about 450 are accessible. The files that are accessib...
Mobile
sync
upload
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi loyal-user-ex, have you tried contacting the support team again regarding this matter as they have more account and device specific information available?

loyal-user-ex's avatar
loyal-user-ex
Explorer | Level 3
3 years ago
No. As the problem still persists after so much time, and as other people are also seeing the same problem, my next step probably is to look for an alternative software. I will use Dropbox until I get too much fed up with the issue.

I have zero faith in the issue getting fixed, but I am happy to be surprised here. Dropbox WAS a great app 🙂

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