We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
klamerus
3 years agoExplorer | Level 3
Issue syncing from Galaxy phone
I've got a very troubling discovery. I got DropBox to save photos and downloads of pictures from FaceBook, Instagram, email and texts.
Earlier today, I saved 3 pictures my daughter-in-law sent...
Nancy
Dropbox Community Moderator
3 years agoHi from me as well, klamerus!
Can you please open your Dropbox app settings and go to your camera uploads? After that, please select the “Upload from” option and enable the albums from which you’d like to automatically upload files. Then, click on “Save selection”.
Do you see any difference now perhaps?
klamerus
3 years agoExplorer | Level 3
Unfortunately, I'll need to find another situation where I'll download documents from one of the other sources, but I'm guessing this will solve the problem. I found lots of sources for uploads not active and didn't even know this setting existed. I appreciate your help.
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!