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Forum Discussion
Pc2fire
5 years agoNew member | Level 2
Issues with Camera Upload
I’ve been having issues with my Camera Upload feature in my IOS Dropbox App. Usually when I open the app on my iPhone X, Dropbox will start locating the photos that it hasn’t uploaded yet and start uploading them. Now, it just reads “Starting camera uploads….Looking for photos” but nothing ever happens. I’ve tried closing/re-opening the app, deleting the app/re-installing, updating my IOS, deleting other photo cloud apps (Google Photos), and even upgrading to Dropbox Plus. None of these attempts have help solve my problem. Does anyone have any advice?
45 Replies
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- Ade7045 years agoHelpful | Level 6
I've been onto support and there is apparently a dropbox update that may fix this. As it happens, my problem has now disappeared so I am not doing anything more. My app updated a couple of days ago but not sure if that was me or an automatic one.
Anyone, all is good for now. Hope you all see the same.
- AJS5 years agoExplorer | Level 4
brilliant - it worked - thanks so much!!!
- jesseCambridge5 years agoNew member | Level 2
Thanks so much DavidLaidlaw! That solution worked for me. I've used the Dropbox IOS app for years and, recently, I've been having the same problem many are reporting in this thread.
I followed your steps:
-- In the Dropbox app, I turned off Camera uploads.
-- I closed the app (which may or may not necessary)
-- I reopened the app and turned Camera uploads back on.
-- Then I clicked on the Photos tab. All of my photos for the last several months immediately began uploading.
Much appreciated!
- kida4 years agoNew member | Level 2
Installed Dropbox on Pixel 4 running Android 12 and enabled Camera Uploads. It uploaded some photos just fine, but then stopped. When I click the blue 'Select photos to upload' circle in the lower left corner of the Photos tab, I see the files that haven't been uploaded automatically. So I know Dropbox can see them, but why isn't Dropbox uploading them?
- Megan4 years ago
Dropbox Community Moderator
Hi kida, let's look right into this!
Have you tried rebooting the device at all? Also, what is the version of the Dropbox app you're using on your end?
Let me know!
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