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Forum Discussion
coonrodc
3 years agoExplorer | Level 4
It takes a long time for my files to become available offline, or the syncing fails completely.
Generally, I keep my Dropbox files off-line. In the past, if I marked a particular file "make available offline", the circle next to the file name would turn green fairly quickly, and the file would ...
cfrivera1
8 months agoHelpful | Level 5
"Dropbox 222.4.5042 Up to date" - Upon installing this version of Dropbox, I immediately noticed an issue with file synchronization. Many filesâfar more than expectedâwere showing as taking "Zero bytes" of local disk space. Notably, my local Dropbox folder was only occupying about half the expected disk space, suggesting incomplete offline storage. Dozens of files appeared in the local folder but remained online-only (indicated by "Zero bytes" locally). Opening these files took longer than usual, likely due to on-demand downloading. All files should be fully downloaded and available offline by default (Based on my Preferences selection), yet newly synced files remain online-only unless manually downloaded each time.
Nancy
Dropbox Community Moderator
8 months agoThanks for the updates so far! One more thing Iâd like to ask you on this; do the files you make available offline remain as such, after youâve changed their status, or do they automatically become online-only again at some point?
This will help us isolate the issue a bit more.
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