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AShimada1's avatar
AShimada1
Explorer | Level 3
4 months ago

It usually takes time for the syncing changes to appear between two devices. What can I do?

Device (ibm lenovo YOGA)  and another is a (Samsung with Intel EVO) Operating System/Browser (if using the web) (Windows 11 home.)    BOTH laptops Dropbox App Version (if using the app) N/A Syn...
desktop
sync
windows
AShimada1's avatar
AShimada1
Explorer | Level 3
4 months ago

Hello. 

 trying to sync the changes between your devices, or do you wish to make your content available offline?  --- I JUST RE-INSTALLED THE APP, AND NOW ALL OF MY FILES HAVE NOT RESYNCED. YES, I HAVE EVERYTHIN LOCAL TO MY COMPUTER, AND IT DOES IT MAGIC (how often? I'm not sure) AND SYNC TO THE CLOUD SO I CAN ALSO GET THE FILES ON MY TRAVEL LAPTOP. 

With that being said, would you mind clarifying which app version you currently have installed, along with the app's syncing status?   I JUST DOWNLOADED THE APP YESTERDAY, SO WHATEVER IS THE NEWEST. WHEN I OVER OVER THE ICON IN THE TRAY, I DON"T SEE ANYTHING. 

You can find both by hovering your mouse over the little Dropbox icon in your taskbar next to your WiFi.   I DON"T HAVE A DROPBOX ICON MY MY WIFI SYMBOL, THERE"S ONE IN MY TRAY.  

 

BUT NOW GOOD NEWS!! I GUESS THE SYNC FINISHED UP THIS MORNING, BECAUSE NOW I HAVE MY MOST RECENT FILES. MAYBE I INTERUPTED IT YESTERDAY. THAT SAID, HOW CAN I SAY "PLEASE SYNC NOW"

 

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    4 months ago

    Hey AShimada1​, thanks for all the updates! 

    It's a bit odd that you don't have this little Dropbox icon in your taskbar.

    Can you try reinstalling the latest version of our app using one of the links here? 

    With that being said, here are the steps you can follow if you need to prioritize the syncing process of a file or folder. 

    • AShimada1's avatar
      AShimada1
      Explorer | Level 3
      4 months ago

      curiously, i've uninstalled/reinstalled it probalby 3x in the last 2 years, so I don't know what's going on. I JUST did that again last week, so if I do it yet one more time (which is rather disruptive to my work schedule) I don't have confidence that I will achieve a different result. I can try, but probably not this week. 

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