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IFERAOffice's avatar
IFERAOffice
New member | Level 2
1 month ago

I've deleted content from my Dropbox account, but I still can't share/sync new files.

Basic Dropbox Plan I can’t sync my files on any device, neither mine nor those of my collaborators. I had run out of storage 5 months ago, and I deleted things. Now I have more than 1GB of fre...
desktop
Share
Storage space
sync
Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
1 month ago

Thanks for joining our forum, IFERAOffice​! Welcome. 

When saying that you can’t sync your files on any device, do you mean that you’re adding files to your desktop app and they don’t appear on your Dropbox account online/the Dropbox accounts of your collaborators? 

Is there any chance that you're trying to sync files that are quite large, compared to the amount of available space you've left?

If not, I'd like a screenshot of the current syncing status you see on your desktop app(s), including any error messages you may be getting. 

Keep me posted.

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