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IFERAOffice
1 month agoNew member | Level 2
I've deleted content from my Dropbox account, but I still can't share/sync new files.
Basic Dropbox Plan
I can’t sync my files on any device, neither mine nor those of my collaborators. I had run out of storage 5 months ago, and I deleted things. Now I have more than 1GB of fre...
IFERAOffice
1 month agoNew member | Level 2
Sorry, but my Dropbox is in Italian because I’m Italian. Here are the screenshots.
Sync:
Storage:
As you can see, there is available space and synchronization is working.
However, if my collaborator tries to upload documents using their shared folder, from the IFERAOffice account (not from desktop nor online) I am not able to see what has been uploaded to the shared folder.
As I mentioned above, across all my devices I can only clearly see what I myself have uploaded and modified.
Nancy
Dropbox Community Moderator
1 month agoThanks for the additional info! You mentioned previously that if you add a file to a shared folder, you can see that file; you mean that you can see it only in your local Dropbox folder and not online, right?
Based on your screenshot, the desktop app on your computer is up to date indeed, so you shouldn’t be having any syncing issues.
Can you clarify next if the shared folder in question, or any of the files within, contain any of these characters in their name?
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