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IFERAOffice
1 month agoNew member | Level 2
I've deleted content from my Dropbox account, but I still can't share/sync new files.
Basic Dropbox Plan
I can’t sync my files on any device, neither mine nor those of my collaborators. I had run out of storage 5 months ago, and I deleted things. Now I have more than 1GB of fre...
IFERAOffice
1 month agoNew member | Level 2
I can see it both on my folder and online.
I confirm that none of the indicated characters are present — the shared folder was working perfectly until I received that message saying “your storage is full and we will stop syncing until you upgrade.” Since that moment, it stopped working as a shared folder with third parties.
Nancy
Dropbox Community Moderator
1 month agoHmm, I see. Have your collaborators also made sure that there are no syncing issues on their end? If they’re using the desktop app, does it also show that it’s up to date and can they see their own files/updates on the Dropbox website?
Since your Dropbox app is up to date and you can see your updates on www.dropbox.com, I’m suspecting that this could be an issue on their end instead (which isn’t related to the previous issue you had with your Dropbox account going over-quota).
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