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TreborG2's avatar
TreborG2
New member | Level 2
6 months ago

I've never shared my file, yet I received a request from someone to be added to it.

I received a request through Dropbox, to allow a complete stranger to access a file. ...a file I've never shared with anyone, and should only be visible to me. The file is a PNG and is something ...
File access
security
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Shared Files
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
6 months ago

Hey TreborG2, thanks for the update here.

Can you check and let us know who the sender of the email that you received is?

Not the email address of the person in the body of the email, but the actual sender.

Did the email come from an official Dropbox domain?

TreborG2's avatar
TreborG2
New member | Level 2
6 months ago

yes.. its from Dropbox.. reviewed header .. dkim/spf pass, its not a spoof.

Dropbox <no-reply@dropbox.com>

Authentication-Results: asp-relay-shared.jellyfish.systems;
    dkim=pass header.d=dropbox.com header.s=fwekda4pbtfzhnrtrrriuun7z25zrizq header.b=fXScGN7w;
    dkim=pass header.d=amazonses.com header.s=gdwg2y3kokkkj5a55z2ilkup5wp5hhxx header.b=n3YWZsty;
    spf=pass (asp-relay-shared.jellyfish.systems: domain of 01010197501522d5-095b8287-80e2-4488-9270-444524b635a7-000000@ Email.dropbox.com designates 54.240.60.139 as permitted sender) smtp.mailfrom=01010197501522d5-095b8287-80e2-4488-9270-444524b635a7-000000@email.dropbox.com;

 

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    6 months ago

    I see, thanks for the update here.

    Have you reached out to our support team about this yet?

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