I've set passwords for my shared links, but non team members don't get asked for one.

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Dan Laferriere wrote:

When I test this it by sending the link to an email address not part of the team it does not ask for a password.

Any suggestions?

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Do they have Dropbox installed on their device? If so it will detect that and allow access as the device itself is authenticated. 

Dropbox is not installed on the computer.

I'm using the same computer to test the password feature before asking others in my group to use it. I created a new email account and user profile on my computer then sent the link that I had added a password to. I'm the admin for our team. Could that affect how the password feature works?

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Dan Laferriere wrote:

Dropbox is not installed on the computer.

I'm using the same computer to test the password feature before asking others in my group to use it. I created a new email account and user profile on my computer then sent the link that I had added a password to. I'm the admin for our team. Could that affect how the password feature works?

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Its almost certainly detecting the install somehow. 

Try possibly using an incognito window and copying/pasting the link instead

I used the incognito mode and I just get a generic Dropbox URL.

I used a different computer and a new user email. When I click on the link, I get offered to enter a password when I click on the link. When the password is entered, I get an error message "That didn't work for some reason".

Hey Dan Laferriere, thanks for posting here!

You mentioned that when you use an incognito tab on your browser, and paste the link there you get a generic Dropbox URL.

Would you be able to send me a screenshot? 

Have you also tried clearing your browser's cache, by any chance? 

I'm assuming you want a screen shot of the page I get InPrivate mode.

This is with new user account on the computer, so it seems like the cache should the clear.

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Dan Laferriere wrote:

I'm assuming you want a screen shot of the page I get InPrivate mode.

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It looks like you're pasting it into the search field of the Bing search engine, and not the address bar at the top of the window.

I tried pasting the link into the address bar. I get a prompt to enter the password. I enter it and get the error message. I cleared the cache and tried a link without a password, and I get the same error message.

I have another user who had a link that worked before and now does not work.

I'm having the same issue as Megan

I