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Job reached maximum retry attempts
When I try to upload a PDF in gmail, I get error "Job reached maximum retry attempts". How I can fix it?
Hey all,
Quick update on this. We've made some changes on our side that should improve the success rate for saving files to your Dropbox via the Gmail Chrome addin. The underlying cause behind the degradation in performance appears to be caused by an issue with attachment links that Gmail is providing us, so we've reached out to them to try and resolve this fully.
As always, once I have more information to share I'll loop back here with an update!
Frank
Frank_S
Dropbox Staff
Dropbox StaffHi Dallas645,
My name is Frank and I'm a specialist at Dropbox. We recently had a bug with our Gmail integration that was causing it to not appear for some users, and may be related to the error message that you and some other users are seeing.
As a first step to try and resolve problems with the extension, can you please clear the cache and cookies of your web browser? An additional step that you can try if cearing cache and cookies is not enough would be to disable any other plugins that you may have recently installed to your web browser.
Let me know if you still encounter the error after trying the above, thank you!
Frank
Frank, has there been any resolution to this issue? It continues to persist ever after cache cleaning and plug disabling. Would love a resolution date for this extremely useful feature that is now gone :(
- Frank_S
Hey all,
Apologies for the delayed response here. I haven't been able to reproduce any issues with the Gmail extension since my last reply on this thread, however this is clearly still a problem for many people so will investigate further and follow up with our engineers.
Will post an update here once I have an update, thank you all for your patience.
Regards,
Frank
Thank you! I really need this fixed. I rely heavily on this feature for my business and nothing I have tried is working.
I'm having the same issue. It's wierd that it only happens with pdf files and not Word or Excel files. Thanks for the effort to deliver a solution soon!
Job reached maximum retry attempts Same here. JPG and PDFs will not save to Dropbox from Gmail
Same problem. "Job reached maximum retry attempts".. quite annoying.
I also have a 2nd issue: Until some time ago, when I saved an attachment and then saved another one it offered me 2 optioins. To save it in the same folder than the last one or to search for a new folder. I don't know when or in what update but now it only offered me the option to search for the folder I want to save it to.. and it's also annoying and a waste of time when you have a lot of attachments in different emails to save to a particular folder. A shame..
But let's don't change the subject and please fix the "Job reached..." error
Thanks
