Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
Solved
Job reached maximum retry attempts
When I try to upload a PDF in gmail, I get error "Job reached maximum retry attempts". How I can fix it?
Hey all,
Quick update on this. We've made some changes on our side that should improve the success rate for saving files to your Dropbox via the Gmail Chrome addin. The underlying cause behind the degradation in performance appears to be caused by an issue with attachment links that Gmail is providing us, so we've reached out to them to try and resolve this fully.
As always, once I have more information to share I'll loop back here with an update!
Frank
I'm having the same issue. It's wierd that it only happens with pdf files and not Word or Excel files. Thanks for the effort to deliver a solution soon!
Word files seem to work, but not PDF's
- Same problem here. No problem with AutoCAD files, only PDF. We should contact Adobe?
- Tiger 2
Same problem here...I get the maximum retry attempts error...out of nowhere...ugh! - Frank_S
Dropbox Staff
Hi all,
Just a quick heads up that this is under investigation by our engineering team. As soon as we have an update on this I'll post an update here. Apologies for the frustration caused, and thank you for your patience while we look into the root cause of these errors.
Thanks,
Frank
- Thank you Frank. I look forward to your reply
Thanks Frank - have also been struggling with this same error message for two or three weeks - how is the progress with solving the bug.
Clearing caches and reinstalling the app fails to work.
