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Forum Discussion

jolkadre's avatar
jolkadre
Explorer | Level 4
8 years ago
Solved

Job reached maximum retry attempts

When I try to upload a PDF in gmail, I get error "Job reached maximum retry attempts".    How I can fix it?
sync
  • Frank_S's avatar
    Frank_S
    8 years ago

    Hey all,

     

    Quick update on this. We've made some changes on our side that should improve the success rate for saving files to your Dropbox via the Gmail Chrome addin. The underlying cause behind the degradation in performance appears to be caused by an issue with attachment links that Gmail is providing us, so we've reached out to them to try and resolve this fully. 

     

    As always, once I have more information to share I'll loop back here with an update!

     

    Frank

rodo76's avatar
rodo76
Explorer | Level 4
8 years ago
It looks like it's solved, yesterday i tried and it worked. But i didn't check if the file was ok or damaged. Downloaded to db some AutoCAD files last weekend and all the .dwg files were damaged in the process of downloading. Had to download files the old way in gmail.
azepeda's avatar
azepeda
Explorer | Level 4
8 years ago

Still not working on my end. Still getting the same error message.

  • Dallas645's avatar
    Dallas645
    Helpful | Level 5
    8 years ago

    This is not working on my end either. This is slowing down my business a ton. Does anyone know of any other companies like Dropbox where it can link to multiple email accounts? 

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