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Job reached maximum retry attempts
When I try to upload a PDF in gmail, I get error "Job reached maximum retry attempts". How I can fix it?
Hey all,
Quick update on this. We've made some changes on our side that should improve the success rate for saving files to your Dropbox via the Gmail Chrome addin. The underlying cause behind the degradation in performance appears to be caused by an issue with attachment links that Gmail is providing us, so we've reached out to them to try and resolve this fully.
As always, once I have more information to share I'll loop back here with an update!
Frank
Frank_S
Dropbox Staff
Dropbox StaffHey all,
Quick update on this. We've made some changes on our side that should improve the success rate for saving files to your Dropbox via the Gmail Chrome addin. The underlying cause behind the degradation in performance appears to be caused by an issue with attachment links that Gmail is providing us, so we've reached out to them to try and resolve this fully.
As always, once I have more information to share I'll loop back here with an update!
Frank
Thank you! Now all is working!
Thanks much for the prompt reply. All working now!
Appreciate the update. Unfortunately, when I try to upload pdf's now, the extension says they were uploaded succesfully - but the files are "broken" (78kb) and won't open.
So it will let me save the document, however when I try to open it it says that the file cannot be opened, may be corrupt. Argh!
As noted by others, I can now save Gmail attachments to Dropbox, but the pdf document is corrupted and doesn't open properly. We're halfway there!
- I tried this today: I turned off the Chrome setting that allows PDFs to open in the browser. Then I reloaded Chrome, opened Gmail, and tried saving a PDF to Dropbox. It worked successfully, and the PDF wasn't corrupt. I don't know if that's the solution, but I went back and changed the setting back because that made it impossible for me to print from Google Sheets. So even if it's A solution, it's still not THE solution.
Mine seems to be working now. PDF's save and open properly for me.
- Mine is finally working now as well! Thanks!
I've noticed that the Word document is working. Haven't tested PDF, but relieved to see others are confirming that the problem is solved. I'll tryi it later.
Thanks
Well. .. . actually it is not totally resolved.
When I tried to download one file at a time, it works.
But when I tried to save muliple files by using the Dropbox icon on the upper rigth corner of the gmail messate, I got the same error message.
Sigh. . .
