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Forum Discussion
jolkadre
8 years agoExplorer | Level 4
Job reached maximum retry attempts
When I try to upload a PDF in gmail, I get error "Job reached maximum retry attempts". How I can fix it?
- 8 years ago
Hey all,
Quick update on this. We've made some changes on our side that should improve the success rate for saving files to your Dropbox via the Gmail Chrome addin. The underlying cause behind the degradation in performance appears to be caused by an issue with attachment links that Gmail is providing us, so we've reached out to them to try and resolve this fully.
As always, once I have more information to share I'll loop back here with an update!
Frank
babeard
8 years agoExplorer | Level 3
Thanks much for the prompt reply. All working now!
azepeda
8 years agoExplorer | Level 4
So it will let me save the document, however when I try to open it it says that the file cannot be opened, may be corrupt. Argh!
- kathleenjaynes8 years agoExplorer | Level 4
As noted by others, I can now save Gmail attachments to Dropbox, but the pdf document is corrupted and doesn't open properly. We're halfway there!
- thenestor8 years agoNew member | Level 2I tried this today: I turned off the Chrome setting that allows PDFs to open in the browser. Then I reloaded Chrome, opened Gmail, and tried saving a PDF to Dropbox. It worked successfully, and the PDF wasn't corrupt. I don't know if that's the solution, but I went back and changed the setting back because that made it impossible for me to print from Google Sheets. So even if it's A solution, it's still not THE solution.
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