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Forum Discussion
Lost files after trying to upload them to my Dropbox account
Hello! I usually keep all my stuff on my Dropbox (professional account). I only used to have a folder with some stuff on my hard drive of my old laptop. I bought a new one last month and, to move thi...
Hi Hannah, thanks for your answer. Yes, I dragger and dropped my folders to my Dropbox. Syncing looked complete to me, but now I am doubting it. How can I know that? It was a few weeks ago. Thanks!
Hi Hannah,
it's green and done now, and I thought it was when I switched off my old laptop, but cannot be sure now...
- Nancy
Dropbox Staff
Hey magaelfa, sorry for jumping in.
It sounds like the Dropbox app isn’t syncing anything at the moment, indeed.
By your last post, do you mean that you switched off your old laptop before the folder could 100% upload to Dropbox?
Did you check your Events page and Deleted files page? Do you see something more there perhaps?
Hi Nancy, thank you. I did switch off my laptop as syncing looked complete. Nothing unxpected among the deleted files. I tried rewinding several times and it did recover some files but for some reason they go straight to the deleted files and I cannot manage to restore them. Still trying to figure it out...
