Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

anonymous's avatar
anonymous
3 years ago

M1 Mac slow sync, weird sync!?

Hi, I use Dropbox on Android 13, Windows11 23H2 and MacOS Ventura 13.5.1 I edit some excel file on daily basis, it syncs flawlessly and instantly on Windows and Android(S23), however on Macbook M1 ...
desktop
Mac
sync
anonymous's avatar
anonymous
3 years ago

Also, I put Dropbox in Firewall exception, turned off firewall completely...nothing seems to solve the issue, every new file is showing under sync issue dialog box. Only rebooting the whole system updates dropbox files properly.

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi anonymous, in the Dropbox desktop application preferences, what do you have set as your proxy?

  • anonymous's avatar
    anonymous
    3 years ago
    Hi, the proxy setting is set to Auto-Detect
    • Jay's avatar
      Jay
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      3 years ago

      Could you try switching it to No Proxy, and then reboot the app and machine completely to see if this helps?

      • anonymous's avatar
        anonymous
        3 years ago
        Okay I did that and rebooted mac, the pending changes were updated, however new changes are still not being updated, I mean if I open the file from mac the changes are visible, but in desktop app it still does not update and hence on other devices the changes are not being updated as well...

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!