Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
charibancho
3 years agoExplorer | Level 4
Mac backup 0% complete, 'Backup now' is grey, says will complete in 1 sec but no movement.
I noticed Dropbox Backup today, looks good for my needs as a long time solo user w/ a 2TB account.
Selected documents and music folders in my Mac user account, all looked OK then....nothing, no...
germanus
8 months agoNew member | Level 2
P.S. I have a network monitor, so I can see traffic - and there wasn't a lot of traffic happening - for a while I thought Dropbox was just scanning local files before starting the upload. Currently with the manual upload, the upload traffic jumps to 10MBps as the files go up (and they actually show up).
- Nancy8 months ago
Dropbox Community Moderator
Thanks for providing more info! Do you remember how much traffic there was when you were trying to back up your external drive perhaps?
If you try to initiate the external drive backup again (with these steps), do you see any difference in the syncing speed?
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!