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Forum Discussion
kungpikliu
2 years agoNew member | Level 2
Mac desktop app doesn’t allow me to create a new folder
I have a desktop app on my Macbook Pro, it has been working fine but all of a sudden, I’m not able create new folder.
But I can create new folder on Dropbox site.
I checked my permission, they’re all fine. I also restarted my laptop twice, it’s still not working.
The "create new folder" option is dimmed (unavailable):
But it’s become available if I go inside one of the folders in my Dropbox:
1 Reply
- Mark2 years ago
Super User II
What app is that you are using kungpikliu ?
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