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Forum Discussion
tbhhde
3 years agoExplorer | Level 4
'Make available offline' results in a green icon and a cloud icon for files on Mac OS 14.1.2
Hi Guys,
spending so many hours now to fix things, and reading online to find a solution, but no luck.
I don't know what you dropbox guys chnaged ot wherever the problem is.
All mu...
KrazieJane
2 years agoExplorer | Level 3
Hello! I am also having this issue. Also with same version of Sonoma. If anyone has figured this out, can you share? tysm
Nancy
Dropbox Community Moderator
2 years agoKrazieJane, if you right click on one of those files that has both syncing icons next to it, which option do you see? Make available offline, or make online-only instead?
Also, can you send me the app version and syncing status of your Dropbox app?
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