Forum Discussion

palominov55's avatar
palominov55
Helpful | Level 5
3 years ago

Massive syncing issues with latest version of dropbox on an M2 MacBook Pro

I spent over an hour with Dropbox the other night trying to resolve syncing issues. I recently switched from a 5 year old intel based iMac to an m2 MacBook Pro.  Originally, I migrated everything f...
desktop
Mac
sync
Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Thanks for the quick response Crashburn M. 

 

Could you quit the desktop app, reboot your computer, relaunch the app and let us know if you still get the same error?

Crashburn M.'s avatar
Crashburn M.
Explorer | Level 3
3 years ago

Nope, same issue. Just for context I followed another one of your colleagues who recommended putting an older version on here (rosetta based) and this has caused further issues. 

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hi Crashburn M., when you say further issues, what exactly do you mean? 

     

    Also, can I reach out to you in order for us to be able to investigate the error further? 

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!