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Forum Discussion
JeffCEO
1 year agoExplorer | Level 4
Moving folder into a folder creates error "Couldn't move 1 item [Folder Name]"
Hello -
I am attempting to move all of my files from one account to another, so I am trying to follow the instructions via link below.
https://help.dropbox.com/organize/move-files-between-a...
- 1 year ago
Since you have already shared the folder, on the non-team member account you can simply create another folder with the same name elsewhere, and then drag the contents of the shared folder into the new private folder. Does this generate the same error?
JeffCEO
1 year agoExplorer | Level 4
I tried clearing browser cache but that did not resolve the issue.
I'm moving subfolders so it's already in smaller batches. Making it smaller than the subfolders are already would force me to change the folder structure, which I don't want to have to do.
JeffCEO
1 year agoExplorer | Level 4
I also tried using a different browser. I've tried both Chrome and Safari.
- Jay1 year ago
Dropbox Community Moderator
It won't be possible to move team folders into another shared folder.
Are you able to have all the files and folders sync normally onto your computer, if you have enough space?
- JeffCEO1 year agoExplorer | Level 4
No, I don't have enough space to do that.
Is there a way to change the team folder to a non-team folder?
- Jay1 year ago
Dropbox Community Moderator
No, there isn't a method to convert a team folder to a private or shared folder.
You ca try sharing the team folder with a non-team member (i.e., the other account you're trying to move to) to see if this helps, or copy the team folder into your personal folder.
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