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FLYONTHEWALL
4 years agoHelpful | Level 6
MP4 file fails to upload
Windows 7; 600 GB free HD space; 4 GB RAM; Dropbox Plus (paid one year), currently using <30 GB.
I have tried repeatedly to upload an MP4 Audio file (a video recorded on my camera). It tells me...
FLYONTHEWALL
4 years agoHelpful | Level 6
It worked! With Firefox, the file uploaded successfully, but it took about twice as long as the original estimate. Said 41 minutes, but it actually took about 80 minutes. My upload speed is very slow, plus a backup program was running simultaneously.
Thanks again.
Megan
Dropbox Community Moderator
4 years agoAny time FLYONTHEWALL!
Glad to see it worked, and the file is now uploaded. If you need anything else, just let me know.
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