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julianmagicwandstudio's avatar
julianmagicwandstudio
New member | Level 2
2 hours ago

My account says "We’ve interrupted your sharing activity"

Dropbox Plus, I have this note when attempting to share for over a week now "We’ve interrupted your sharing activity" I never received an email or app note about issue. I realized a file I shared ...
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Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 hours ago

Hi julianmagicwandstudio​, thanks for bringing this to our attention.

You should be able to submit a support request with the support team to look into this in more detail.

You can contact them directly via this link, and they'll be able to investigate further.

Once you get a ticket ID from the automated response, which is sent via email in a few minutes, please let me know the number here so I can locate it in our system.

julianmagicwandstudio's avatar
julianmagicwandstudio
New member | Level 2
1 hour ago

Hello Jay,

thank you but still no help. That link and Everything just brings me back to ChatBot, with no help or way to open a support request ticket. The chatbot is just a continuous loop. May you please send me an actual e-mail, not a link. 

Thank you Julian

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    1 hour ago

    Hey julianmagicwandstudio, let me also jump in here!

    I just sent you an email, in order for us to have a closer look into this. Reply back to me, and we'll take it from there. Thanks!

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