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Fazxc's avatar
Fazxc
New member | Level 2
6 months ago
Solved

My Android photos won't upload to my Dropbox account and now, I can't sign back in either.

Android phots wont upload to drop box. Keep getting "failed fetching latest photos". Tried logging out and logging back in and now its saying "cant connect to drobox. Make sure your online". I don't ...
account access
Camera uploads
Error Messages
  • Fazxc's avatar
    Fazxc
    6 months ago

    I deleted the app and reinstalled, and it started working as before.

Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
6 months ago

Hey Fazxc, I’m sorry to hear about this. 

Please correct me if I'm wrong, but you're using the Dropbox mobile app, and not www.dropbox.com on your Android device. Correct?

If yes, were you using our camera uploads feature to add these photos to your Dropbox account, or were you trying to add them manually instead?

As for the other issue you’re having, can you connect to the internet via mobile data (or a different WiFi network), as a test? Do you keep seeing the same error after that? 

If you do, and you’re currently on the free Basic plan, I’d like you to go here and make sure you don’t have more than 3 devices linked to your Dropbox account at the moment. 

Let me know what you find.

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