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Fazxc's avatar
Fazxc
New member | Level 2
6 months ago
Solved

My Android photos won't upload to my Dropbox account and now, I can't sign back in either.

Android phots wont upload to drop box. Keep getting "failed fetching latest photos". Tried logging out and logging back in and now its saying "cant connect to drobox. Make sure your online". I don't ...
account access
Camera uploads
Error Messages
  • Fazxc's avatar
    Fazxc
    6 months ago

    I deleted the app and reinstalled, and it started working as before.

Fazxc's avatar
Fazxc
New member | Level 2
6 months ago

Hi, yes using mobile app on android.

Using automatic camera uploading (which has always worked fine up until now).

I have tried switching off wifi and logging on via mobile data, but still getting "cant connect to drobox. Make sure you're online" error.

Tried different wifi networks and get same error.

Check connected devices and only have 3 devices. Also 3 browsers logged into account. 

 

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    6 months ago

    Thanks for the additional info! If you already have 3 devices linked to your Dropbox account, and you’re on the free Basic plan, then this is most likely the reason why you can’t sign back in. 

    Can you go back to your Security page online and have a look at the devices that are currently connected? You don’t see your Android device still linked there, correct?

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