Forum Discussion

yesnobutton's avatar
yesnobutton
Explorer | Level 4
6 months ago

My desktop app isn't syncing after updating to macOS Sequoia 15.0.1.

Hi Dropbox Community, I’m having an issue with the Dropbox Desktop app not syncing after updating to macOS Sequoia 15.0.1. Files are stuck in “Syncing” status with no progress. Details: Setu...
desktop
Mac
sync
Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
6 months ago

Hey yesnobutton! Thanks for posting on our forum today. 

Since there’s a more recent stable app version, can you please update your desktop app and let me know if that fixes any issues? 

If it doesn’t, I’d like a screenshot of the current syncing status that you mentioned, just so that we can have a visual, as well as a screenshot of what you see after right-clicking on your local Dropbox folder and going to “Get info”.

Finally, what's the approximate size of files that you're trying to upload via the desktop app?

Let me know once you have more updates.

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