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My Dropbox app is stuck syncing files on Windows 11 after an advanced reinstall.
Device
Desktop PC Operating System/Browser (if using the web)
Windows 11 Pro Dropbox App Version (if using the app)
237.4.5655
My desktop app has been stuck syncing for about a week. ...
Nancy
Dropbox Community Moderator
Dropbox Community ModeratorWelcome to our Community, PebbleNick! Thanks for your post.
Can you right-click on your Dropbox folder directly and go to its Properties? Iâd like you to confirm the number of files that are currently saved within.
Iâm mostly asking because having more than 300k files stored within the Dropbox folder can cause performance issues to the desktop app. So, if you have a significantly larger number of files saved there at the moment, this could explain the issue youâre having. Of course, this is only a limitation that applies to the desktop app and not the Dropbox website.
Let me know what you find, and weâll go from there.
Definitely more than 300k files. We deal with millions of files for video production/animation. I have the properties up now and its past 1 million with about 50TB still to go through. So I'd guess a very large amount in total basically.
We've been using Dropbox for years now though with this number of files and not had an issue this disruptive before.
EDIT: 7.8 million files if the exact number is important đ
