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Ckc2829's avatar
Ckc2829
New member | Level 2
8 years ago
Solved

My file takes too long to upload

I have a Apple's iMovie file to be uploaded to Dropbox. The uploading status never changes for hours? Pls help..

sync
upload
  • Jane's avatar
    Jane
    8 years ago
    Hey Ckc2829, as I can see on my end that you’ve also reached out to us via email, I’ve made sure to reply to your open support request. This way, I’ll be able to have a closer look & (if necessary), submit the issue you're facing to a team specialist for further review. You may have a look at your inbox for my latest message whenever you get a chance. 
     
    Thanks again for posting us on our Community & enjoy the rest of your day until we talk again!

3 Replies

  • Jane's avatar
    Jane
    Icon for Dropbox Staff rankDropbox Staff
    8 years ago
    Hey Ckc2829, as I can see on my end that you’ve also reached out to us via email, I’ve made sure to reply to your open support request. This way, I’ll be able to have a closer look & (if necessary), submit the issue you're facing to a team specialist for further review. You may have a look at your inbox for my latest message whenever you get a chance. 
     
    Thanks again for posting us on our Community & enjoy the rest of your day until we talk again!
  • frustrateduser123's avatar
    frustrateduser123
    New member | Level 2
    4 years ago

    APPLE IPHONE VID TAKING TOO LONG TO UPLOAD FROM MY PHONE TO DROPBOX. WHY????? HELP!

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    4 years ago

    Hi frustrateduser123, are you connected to a stable WiFi network, or via cellular data?

     

    Are you using the camera upload feature, or manual uploads on the mobile app?

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