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fransvandervleuten's avatar
fransvandervleuten
Helpful | Level 7
2 years ago

My saved (InDesign) file is not synced after saving it on my Mac

Hello,   Yesterday I worked on some files (InDesign) on my Mac Studio at home. Today I am working at a client on my laptop, but on the way in the train I wanted to make some changes to my InDesig...
desktop
Mac
sync
JohnnyDogman's avatar
JohnnyDogman
Collaborator | Level 9
2 years ago

Hi Frans,

I understand how frustrating this situation can be, especially with a client depending on your document. Here are some steps you can take to troubleshoot the syncing issue:

  1. Check Internet Connection: Ensure that your laptop has a stable internet connection. 

  2. Verify Dropbox Sync Status:

    • Click on the Dropbox icon in your menu bar to check if syncing is paused. If it is, click Resume syncing.

  3. Check File Location:

    • Make sure the InDesign file is saved in the Dropbox folder on your Mac Studio. Sometimes, files saved outside the Dropbox folder won't sync.

  4. Refresh Dropbox:

    • Try quitting the Dropbox app on your Mac and restarting it. This can help trigger a sync.

  5. Check Version History:

    • If the file is saved in Dropbox, you can access the version history to see if the last version was saved before you left. Right-click the file in Dropbox and select Version history.

  6. Manual Upload:

    • If all else fails and you have access to your Mac Studio, consider manually uploading the latest version of the InDesign file to Dropbox from your Mac.

I hope these steps help you resolve the issue quickly!

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