We Want to Hear From You! What Do You Want to See on the Community? Tell us here!

Forum Discussion

Marrazzo's avatar
Marrazzo
Explorer | Level 3
2 months ago

My sharing activity has been interrupted. What can I do?

Il messaggio di errore recita: "Abbiamo sospeso la tua attività di condivisione. Per maggiori dettagli o per contattare il supporto, leggi l<link>articolo del nostro centro assistenza.</link>", qualcuno sa quale potrebbero essere le soluzioni al problema?

5 Replies

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 months ago

    Benvenuto nella nostra Community, Marrazzo​! E grazie per il tuo post.

    Puoi leggere qui perché l'attività di condivisione del tuo account Dropbox potrebbe essere stata interrotta.

    In alternativa, posso procedere e aprire un ticket per te al tuo indirizzo email della Community. In seguito, potremo esaminare la questione internamente.

    Fammi sapere.
    ----------------------
    Welcome to our Community, Marrazzo​! And thanks for your post. 

    You can read here why your Dropbox account’s sharing activity may have been interrupted.

    Other than that, I can go ahead and open a ticket for you to your Community email address. We can look into this internally after that.

    Let me know.

  • Marrazzo's avatar
    Marrazzo
    Explorer | Level 3
    2 months ago

    l'errore persiste e non riesco a capire la vera causa tra quelle proposte dalle FAQ

    Sono trascorsi già 72 ore da quando è comparso per la prima volta il problema

    Saluti

     

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 months ago

    Hi Marrazzo, thanks for the information. In order to look into this matter in more detail, would it be possible to reach out to the email associated with your forum profile?

    ---

    Ciao Marrazzo, grazie per le informazioni. Per approfondire la questione, potresti contattarmi all'indirizzo email associato al tuo profilo sul forum?

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 months ago

    I've sent you an email, please could you reply to it when you get a chance?

    ---

    Ti ho inviato un'email, potresti per favore rispondere quando puoi?

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need More Support

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!