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Jessica26's avatar
Jessica26
New member | Level 2
2 years ago

My upload keeps getting stuck 1/3 of the way through

The most frustrating thing - When I upload a file to Dropbox, it keeps getting stuck at the same spot, about 1/3 of the way to completion.    HELP! I've been struggling with this since last yea...
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Jessica26's avatar
Jessica26
New member | Level 2
2 years ago

Hi there, thanks for responding. 

 

The files I'm needing to upload are pretty small, between 70mb and 150mb most of the time. If I try to upload something that's over 100mb, it'll keep getting stuck at 101mb. 

 

I'm using the Dropbox website. 

 

I work remotely 2 days a week, and those times when I'm at home, this is when the issue happens. When I go to work, the issue disappears. So I have no idea.

 

I have a Windows PC setup in both places, so I honestly have no idea. 

 

Maybe there's a corrupt file messing something up somewhere? 

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey there Jessica26 - sorry to jump in here, but have you tried clearing your browser's cache or using another browser, preferably with no extensions or plugins running to see if you get the same results? 

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